ÆtherHive

A little structure.
A lighter day.

Hive works with your business, your context and your team. Start with one workflow. Build from there.

01

Give Hive
the context.

Start with the work you do, the people you help and the information your team uses every day.

  • Your business and services
  • Customer details and working hours
  • The questions your team hears most
Business detailsCustomer contextYour playbook
Hive
02

Make the next step
clear.

Bring the conversation and the action together. A customer question might lead to a reply, an appointment or a task for your team.

Explore an example
Customer messageContext + next actionReply, appointment or task
03

Keep people
in the loop.

Review the work that needs your judgment. Give your team the context to take over, and keep the next action visible.

Talk about your workflow

Ready for your review

Draft reply and customer context

Your team decides what happens next.

Start with the work
you repeat most.

You don’t have to change everything at once. Choose a workflow your team knows well, establish how it should run, then expand with what you learn.

Find your starting point